Background Social Media Reputation Management Tool
There are Many social media management tools, however, one stands out amongst the crowd more and more every year — Agorapulse. I have utilized Agorapulse for Social Media Management for a few years now, and I really like it. In this post I discuss 12 Reasons Why I love Agorapulse to Social Media Management and you will too. Social Media Reputation Management Tool
There are many social media management applications that Deserve a mention here. I have used many of these at one time or another, such as Sprout Social, Hootsuite, and Buffer.
I won’t go into their features here. They are Solid options.
But I switched to Agorapulse a Couple of Years ago It and now has been my No 1 choice for social media management since that time. You can read about some of the attribute comparisons between Agorapulse along with other platforms .
However, for the purposes of This informative article, I wish to just focus on Agorapulse so you can consider it.
It may literally be the main tool in Your arsenal! Agorapulse is sort of like a Swiss Army knife of social media management.
It doesn’t have a lot of extraneous features That you never use, making you think”what is that used for?” . It’s practical, no-fluff and super simple to use.
Dare I say, it is even fun (but we’ll get to that). Let’s take a peek why I love Agorapulse for social media management!
12 Reasons Agorapulse Kick Ass For Social Media Direction
Oh and Before I begin… I should mention that I do not always use EVERY single function in precisely the same moment. I do use a couple of different tools for a few functions. But I love that Agorapulse includes a suite of features that really do cover the majority of your social media advertising needs.
In fact, I Have been moving lots of the features I use on other programs over to Agorapulse. It’s hard not to want to remain”in” this tool as it is so user-friendly and fun to use. I have taken on a brand ambassador role with Agorapulse since writing this article. The post was updated but my genuine love with this tool and the fact that I can’t do without it in my arsenal hasn’t changed.
The Agorapulse Team And Culture
Let us start here. Because with this, the Remainder of the things that I love about Agorapulse mean nothing.
Customer service is at the core of business Agorapulse. If their customers are happy and using their tool in the best possible way, (and they receive results), then everything falls into place. Their team concentrates more than anything else.
Agorapulse also listens To clients about what works, what needs improving and what they are able to build next. You are not just a customer but a part of a company where your voice will be observed. In fact, lots of the current features that I am going to talk about came out of customer recommendations and opinions.
Caring about customers Is Agorapulse has shot up the rankings as one of the social media management tools with the reviews and customer satisfaction. Social Media Reputation Management Tool
I’ve all summarized 12 reasons why I like Agorapulse Below, but let’s start with a video overview of their recent (awesome) upgrade — then I will break down the critical features. There is a lot to like.
Impressive, right? Let’s jump in and choose a Closer look at the features of Agorapulse.
Easy Publishing And Scheduling
Now that we have covered off on the all-important Function of engagement (that is the reason why I love Agorapulse the most), let’s take a look at scheduling and posting.
As far as a publishing Tool goes, Agorapulse is among the easiest I’ve used. It is a breeze to post to Twitter, LinkedIn, Facebook and Instagram (and they have the new auto-posting work for Instagram as a formal Instagram Partner).
You can customise the articles to suit each platform. As it intuitive to use, I don’t even need to go into detail about it here. You, (like me) need to be able to work out how to program a simple post, readily and without instruction.
Scheduling is simple with Agorapulse! I could.
- Publish immediately
- Queue my article (more of this later)
- Schedule the post in the future for a particular time and date.
It’s also easy to schedule exactly the article to Go out on different platforms, on different occasions, while being optimized for all those platforms (altering the text or image size).
One feature I especially like is the ability to Type”@” and then the title of the consumer and Agorapulse will bring up the probable account you can choose from on Twitter and Facebook. See how Agorapulse suggests accounts once I start entering their company name.
This helps you to tag profiles and pages quickly And saves you time searching for the perfect folks to include.
You can schedule readily to LinkedIn.
Publish to LinkedIn with Agorapulse
We will get to Instagram in a moment, but for now, Please know that publishing your articles and scheduling in advance on Agorapulse is super easy! And as I said, it is also possible to now auto-post into Instagram using Agorapulse as they are an official partner and have access to that new feature via Instagram’s API.
Oh and they have a pretty calendar view also, That means you are able to see your posts ready to go across the programs.
And it is color coded for folks like me who want That level of organisation. Winning!
There’s nothing better than seeing this.
This is what I see on a regular basis with Agorapulse.
Unlike some other social media management applications, Agorapulse mentions and has one column for me to respond to notifications.
To me, that is”one job” to complete every day. And it’s actually almost enjoyable to clean out my inbox.
It’s focused, it is simple and it is super simple to Use, and that means you won’t miss a mention!
- Your accounts Twitter, Facebook, LinkedIn, and Instagram.
- Your inbox (where each of the articles you need to examine or respond to can be found). Your inbox things are emphasized To Review for every stage as items.
- Tabs for Publishing, Listening, Fans and Followers, and Reports.
- An area for engagement where you participate and respond via replies, retweets or enjoys.
You can click on a user’s profile it. You will then see all the info that you want — right within Agorapulse (including any prior interactions).
Expand an individual profile to realize your history!
Only one click and you will see if You’ve Got a History with the conversations and the user you’ve had before. This means that you may provide the right people the ideal care at the time.
Let’s break this down a little more…
I can see how many mentions and DMs I have In my inbox. When I am looking at this tweet from Ravi, I can see how many tweets I must review and that I can review or respond to his tweet. It is the same for channels that are social — all of your engagement is in 1 area.
Never miss a mention in your inbox!
I know, I know, my inbox Is not empty in this screenshot. When I’ve finished writing this post, but it will be! I do not always get to inbox zero every day but I get there often enough to LOVE that”Congratulations” screen!
It’s simple to check all of your mentions. You can Even filter by cite or message kind as follows.
Then simply review the posts replied to or dealt with. As soon as a post is replied to by you, it is automatically marked as reviewed.
Or You Just click on a post to review it without replying.
In the example from Nicky, I could select To reply (or answer by DM), examine the post, assign it to get somebody else (more of that later), retweet it “just like” the article — all from within the same dashboard area on Agorapulse.
Choose how the mention will engage or procedure or message.
It’s if I change for example similar. I am able to see my recent engagement all, I see more info or will enlarge on posts. I can even follow and unfollow. Social Media Reputation Management Tool
Change between platforms and accounts to Keep up with participation!
Being able to see your comments ALL are handy on In which you can find the last 50 mentions on your feed. It’s not possible to maintain with mentions, In case you’ve got a number of followers. Agorapulse alters all that which is enormous for brands and influencers.
Excited? Now you can engage your with ALL Mentions when you are getting to them.
And I can easily engage by Switching to Facebook too.
Note. You can engage on Facebook, Twitter, Instagram and YouTube but maybe not LinkedIn at this stage (you can only publish to LinkedIn.
Agorapulse retains my engagement in one place all.
Ahhhh, exhale and pour yourself a glass of wine!
Get To Know Your Best Advocates
When it comes to social media it is not about Collecting followers. It’s about engaging with them.
Like I shared above, Agorapulse allows me to Easily monitor and participate with my very best advocates using the”Fans and Followers” feature. From in your Twitter account, you click “Fans and Followers” then filter your search under”All”,”Favorites” or”Top” users according to below.
In this case I searched on my top 100 users under “TOP”.
To profiles you can add a star with favorites to “favorite” people you want to follow carefully in Agorapulse. In this manner, you’ve got their articles accessible in their very own thread! It’s easy retweet their content and to engage together!
You see rankings for the following in only About every profile perspective on Agorapulse.
- Engaged — the individual has mentioned you (directly, or via a reply to a dialogue ) or delivered you a DM.
- Ambassador — this individual posted links to your site or has retweeted you.
- Influencer — this person is often retweeted (more than 20 times during the previous 30 days).
In Nicky’s case, she is all 3 with respect to my @sociallysorted Twitter account. Nicky is somebody I ought to be participating with (and I do! ) ) .
On Facebook Function shows you who has mentioned your page, and how many times they have liked and commented or sent you a message, as well as their last interaction with you. It is also possible to ban them from the page from within Agorapulse, although I expect that happens!
On Instagram you Will see who’s left comments in your article, their followers/followed that is total counts and you are able to trace or unfollow from inside Agorapulse.
You are given a clear image of who by these fundamental metrics Follows you, boosts you and participates with you the most.
- Set up custom groups of followers inside Agorapulse’s dashboard
- Search on each of their interactions
- Search in their messages, and
- Add notes.
When You’ve Got this information you can use all It to take part in communication with those individuals — perhaps reach out to them to thank them or surprise and delight them! Social Media Reputation Management Tool
Advanced Tracking, Reviews And search
Think of Agorapulse as your own Investigator that is personal. You can use the Monitoring work on Instagram to.
- Hashtag that is Play searches.
- Place that is perform searches.
What’s so great? It opens a whole new World of possibility for finding (and linking ) talks about any subject you like (including your manufacturer ).
The Capacity for companies is enormous With this feature, especially tourism.
When it comes To reports, Agorapulse actually excels. With one click you can create a report that is easy to produce and not difficult to decode. Ideal for showing customers!
Agorapulse Reports help you to break your Audience in a way which makes sense.
The Comprehensive reports can also help you find a range Information including.
- Your best performing articles (ie articles, tweets etc) based on participation and attain
- Development metrics with time. Agorapulse gives a reading re if a particular metric is increasing or decreasing over a time to you and compares metrics.
- Community management data like response time and response rate
- Benchmarking your Facebook Page against opponents
Your best performing content is analysed and Presented in report form. You may download it as a csv file to reveal it to the people/clients/team that needs to see the most.
For social media managers and agencies this is Enormous, as it allows you to provide information that is easy-to-read to your clientele.
It is also possible to take a glance!
Nearly everybody I know who uses Agorapulse for Social media management raves about the accounts. They are fairly special;o-RRB-
Moderation On Autopilot — Say Goodbye To Spam!
This function is like Paradise to me. Agorapulse describes it as being able to”tag, rename, conceal, delete or assign content… while you sleep”. By using Moderation Rules all.
I like this role on Twitter, where the Auto-thankyous, Auto-engagements and Auto-DMs push me bat-shizz crazy.
With Agorapulse I can deal with them Manners.
- Therefore I don’t see almost all of them I can filter my DMs. This is where the magic happens. You can set up filters to weed out”many” of those lousy DMs. Not all (sigh) but many.
- I can filter my feed by Mentions or even DMs. I typically visit DMs and clean them out quickly. To be honest I get numerous DMs that are spam nowadays, it is hard not to overlook the excellent ones. Auto DMs have made DMs useless to me personally, which is a shame.
Filtering and moderation works for all accounts Types but I mainly use it for Twitter to”mark as reviewed” all the Auto DMs that come through saying”thanks to after”.
It filters out The auto-DMs, and yes I am sad that it grabs some actual ones as well, but you have to pick your battles!
And the moderation principles are not merely about spam. You can use them in several ways to
- Filter content out to be reacted to. So you can respond to them — you want to have all the articles featuring a hashtag to be tagged in a specific way.
- Filter out those people that are SUPER and post all the time that you don’t have to see every Tweet in Agorapulse — just repond to them sometimes or in Twitter.
- Create customized tags for remarks and tweets so you can categorize and search on them afterwards!
- Create custom searches for key words that you want to track
- In case you’ve got one of those”large” amount accounts (best for smaller agencies) you’ll have posts delegated to a group member (see 11 below).
Basically the moderation purpose is another Bonus motive to think about Agorapulse for social media direction.
A Killer Mobile App
If you are out and about And you will need to clear your inbox, the Agorapulse program is.
It is available on iOS and Android and it is super slick to use. I often prefer to use the app vs desktop to process my inbox since it’s so simple to review and procedure messages and mentions. Social Media Reputation Management Tool
Agorapulse’s lineup feature allows you to publish Your articles onto a repeated, evergreen basis utilizing intelligent categories — much like the way by that Meet Edgar allows you to set posts to be scheduled at certain times daily based on particular categories. It is used by me to Twitter and Facebook.
If you are currently using a tool and Need to Cut costs, then contemplate Agorapulse’s evergreen content feature instead (and you get the bonus of all of the other Agorapulse features).
Here are a Couple of things Agorapulse for , content that is queued that is repeated.
Setting Your Queue Categories Up Is Super Easy.
With Agorapulse it simple to set up and name Your queue catogories, and insert your program for articles to be printed on. Then of adding content, the process is intuitive. As you can see, it’s a slick dashboard (the user experience is awesome).
Primarily, put up your articles and You Have to name Categories (all colour-coded and prepared for action!) .
Setting up your categories is easy… and color-coded!
Once you’ve set up your categories, all you have to Do is add times to the program, like this.
Then I need to add content to each of those category queues!
Easily Preview Content For Every Social Network.
Agorapulse provides You a preview of this article, to explain to you how it will appear on the newsfeed of this platform when you print it, you choose.
Choose to Schedule your posts or add each article to your choice’s Queue. This component is easy as you have already set your queue up in Measure one. Your Queue, filled with posts (and prepared to go) will appear something like this.
After a post is published, it will return to the Bottom of the queue, waiting to be queued.
Aside from utilizing the operate for perennial Content, you can decide to .
- Add a post to the program as usual or
- Replicate your post a specific number of times (when you do this you will place the minimum amount of days between repetitions of the article ). Be aware that you can accomplish this for Facebook but you have to be aware of the Twitter rules from content see below.
You Can Pause The Queue (Instantly, And At Any Time).
I love that Agorapulse has added a pause button. For some reason it’s not great time to post or When a disaster is, you can pause the queue with a single click.
Maybe You want to pause a seasonal queue of posts At Christmas… it’s simple with the pause button!
Meet it had been something and Edgar includes a pause button I really wanted to see in any tool that I chose to replace it with. I asked Agorapulse to add one and they did (they constantly listen never be reluctant to mention suggestions or provide feedback!) .
Utilize The Queue Function To Announce Facebook Lives
The queue function could be for announcing useful Events like a Facebook Live (should you hold them to a weekly or regular basis). Share your content that needs to go out weekly in a queue. I’d advise that you change the articles a bit to keep the content fresh and.
This functions for Facebook but with we Have to look at a few”changes” into Twitter’s terms of usage…. Social Media Reputation Management Tool
Twitter And Agorapulse
Twitter posted about new Guidelines or”rules” for repeated or duplicate content in February 2018. You may read about it here.
The principles Aren’t Really new as addressed by Agorapulse’s CEO Emeric Ernoult. It is just that now they’re making a larger point of saying they will be enforced by them.
Fundamentally this mean that we can no longer Simultaneously post content that is similar or identical to numerous accounts. This applies to replicate content.
Let us take a look Twitter with Agorapulse whilst complying with all the principles, so you obey the rules, once you draft a picture like this one to post to Twitter.
Notice that you can choose to to queue or program Your article to Twitter. Here’s where we have to consider Twitter’s principles and comply with them. You can do this a couple of ways with Agorapulse.
Agorapulse Blocks Ability To Post Duplicate Content On Twitter Accounts
If you look more closely At the picture above, you’ll see that Agorapulse blocks my ability to place duplicate content. The tool recognises that I’m posting to Twitter! This helps make sure I stick to Twitter’s guidelines.
Content Variation Tips
This is how I use Agorapulse to save loads of Time and stay out of Twitter Jail. With Agorapulse, you have two options for repeating a link.
- It is possible to opt to Schedule your post once (or more than once in the event that you vary it). To do this, just put in your post, then choose the date and time you want it to head out at. If it will be published more than once, you will want to edit the repeated or duplicate tweets so they’re not”replicate” content. A lot of this is below.
- More than with variations or you can opt to Queue your article once. Agorapulse advocates this. When you’re queueing content for Twitter, make sure that you don’t select the option to”re-queue multiple times.” You are still able to use this feature for some other platforms, however this is where you’d wind up in violation of the rules of Twitter. While I decide to do it this way, I make sure it’s a special post, then add it on the top or bottom of this queue (ie I select”queue next” or”queue last”).
I utilize Advanced Scheduling to Publish one tweet, set that tweet to repeat a specific number of times. Below, I’ve set it to post than every 7 Days, and up to 6 repetitions. Don’t forget to edit the repeats!
I can easily see After I program that the 6 x repeats Those posts in my schedule. I’d go in and alter them to hashtags, emojis, images or new text. Do this quickly — don’t do it later or you will forget.
Note. It’s If the link stays the same when you edit your articles, Okay. It is the text that you have to change each time.
I’d been using Advanced Scheduling in this manner For a little while today to post fresh content — well ahead of the new”rules” have been declared. I like to mix it up and it is better for engagement.
Do not forget Bulk Upload! Agorapulse also allows you to upload around some 100 parts of content using a pre-populated CSV file. This also can incorporate content from any RSS feed and includes your photographs! You can also use this to curate content and save hours!
What is Coming To Queued Content?
The staff at Agorapulse is functioning on a Tool to make the variants of tweets easier for people, so we play nice with Twitter and can still get content out. This is new functionality that will let us repeat our tweet variations all in the one interface. I am looking forward to it. I am sure it’s going to be a timesaver! Social Media Reputation Management Tool
Team Communication and Delegation
As Simple as Agorapulse is to utilize, you Don’t need to do all of the checking and involvement yourself… it is a dream for delegation.
If you are a member of Agorapulse’s Large level Accounts (beginning at $199 per month), then it’s possible to update to staff approval whereby you are able to assign tasks and approve messages across multiple staff members.
This is GREAT for customer support brilliance.
If you are a team that is growing, this feature is a good You to upgrade to.
Oh and guess what? Comments and teamwork happens in Actual time. If Jess and Joe are online at the same time working on the exact same account, there will not be double-up. You can see what your team is currently doing in real time.
Posting To Instagram
Agorapulse is A proud spouse. This also means they are among the tools to get entry to the API to allow of Instagram!
If you have one of the Company accounts with Agorapulse you can to Instagram. This means that you can plan your articles ahead of time and click when you are ready OR you can, to post in your phone auto post.
Make sure that you don’t forget to participate You autopost….posting is merely part of the process. You need to follow up on comments and answers.
I Think That Agorapulse is the tool which Offers both scheduling and auto-scheduling to Instagram as well as monitoring and reporting… so it is a win-win-win if you’ve got a business account. Are a separate fee!
All you need To do would be.
- Download the Agorapulse app and hook your Instagram account up.
- On Your program or background , schedule your Instagram article (add picture and caption) then program the time and date that you need to print it. You may choose to change on Auto-scheduling or you’ll be able to use the app to connect through to Instagram and post the picture.
- When it’s time if you post manually, will receive a notification through your program. Simply click”Publish” and you’ll be switched through to the Instagram app.
- Article as you would normally on Instagram. Your copy/description will be copied and you want to glue it into the Instagram app. Check you are ready to go and you have additional as necessary!
I am super impressed that Agorapulse has Added another feature that would require us to utilize the feature and a separate tool makes it even better. Bringing these tools saves time AND money and is an integral reason why I love Agorapulse for Social Media Management.
Responding To Advertisement Remarks
Here’s where we get to Some attributes which are for the level of membership on Agorapulse.
The ability to respond to ad comments Starts at Medium Level of Membership (beginning at $99 per month)
Keeping up with opinions on ads is hard for Equally Facebook and Instagram ads. Agorapulse allows you engage with them readily and to see them and pulls from the advertisement comments.
If ads run and understand what it is like to keep up With the remarks (such as the spam), then you will know that this purpose is bliss for ad managers and page admins. Bliss. Social Media Reputation Management Tool
Bonus Free Tools
You can take Advantage of these free tools on their site such as.
- A Facebook Page Barometer — also to test your own engagement, and to determine how well your fan fares against your peers.
- A Twitter Analytics Report Card — to compare multiple twitter accounts, see how you perform against the competition and quantify your Twitter performance, right now
If you really need one Reason to check out Agorapulse then here it is.
They have some of the pricing of some of the Social media management applications.
Prices start at $49 per Month for small/solo companies with raising prices for medium, large and enterprise companies. You can discover more about pricing here.
I have A hunch that as soon as you check out Agorapulse for social media management, try A number of their free tools and choose the free trial for a spin, you will be as hooked as I am.