Intro Social Media Community Management Tools
There are Many social media management programs, however, one stands out among the crowd more and more every year — Agorapulse. I have utilized Agorapulse for Social Media Management for a couple of years now, and I really like it. In this post I discuss 12 Reasons Why I adore Agorapulse for Social Media Management and you will too. Social Media Community Management Tools
There are many social media management applications that Deserve a mention here. I have used many of these including Hootsuite Sprout Social, and Buffer, at one time or another.
I won’t go in their features . They are Solid options.
But I switched to Agorapulse a Couple of Years ago It and now has been my No 1 choice to social media direction since that time. You may read about a number of the feature comparisons between Agorapulse along with other programs here.
But for the purposes of This post, I want to focus on Agorapulse so it is possible to consider it.
It may be the Primary tool in Your arsenal! Agorapulse is kind of like a Swiss Army knife of social media management.
Only, it doesn’t have features You never use, making you think”what is that used for?” . It is sensible, no-fluff and super simple to use.
Dare I say, it’s even enjoyable (but we will get to this ). Let’s take a look at 12 reasons why I adore Agorapulse for social media management!
12 Reasons Why Agorapulse Kick Ass For Social Media Management
Oh and Before I begin… I should mention that I don’t necessarily use EVERY single function at the exact same time. I do use a couple of tools for a few purposes. But I love that Agorapulse includes a package of features that really do cover the majority of your social media marketing requirements.
In fact Have been gradually moving lots of the features I use on tools over to Agorapulse. It’s hard not to want to remain”in” this tool as it’s so user-friendly and fun to use. I have taken on a brand ambassador role with Agorapulse since writing this post. The article was updated but my real love for this particular tool and the fact I can’t do without it in my toolbox has not changed.
The Agorapulse Team And Culture
Let us begin here. Because with this, the Rest of the things I adore about Agorapulse imply nothing.
Customer support is at the core of business at Agorapulse. If their customers are happy and utilizing their instrument in the finest possible manner, (and they get results), then everything falls right into place. Their staff concentrates more.
Agorapulse also listens About what works, what they are able to build and what needs improving. So, you are not just a customer but part of a company. In fact, many of the present features I am about to talk about came from opinions and customer testimonials.
Caring about customers Is Agorapulse has taken up the rankings as one of those social media management tools with all the top reviews and customer satisfaction. Social Media Community Management Tools
I’ve outlined all 12 reasons why I love Agorapulse Below, but let’s start with a video summary of the current (awesome) upgrade — then I’ll break down the key capabilities. There is a lot to like.
Impressive, right? Let’s jump in and choose a Closer look at the features of Agorapulse.
Easy Publishing And Scheduling
Now that We’ve covered off on the all-important Purpose of participation (that is why I love Agorapulse the most), let us take a peek at posting and scheduling.
As far as a publishing Tool goes, Agorapulse is one of the easiest I’ve used. It’s a breeze to post to Twitter, LinkedIn, Facebook and Instagram (plus they have the new auto-posting function for Instagram as an official Instagram Partner).
You can easily customise the articles to match each platform. I don’t even need to go into detail about this , as it is super intuitive to use. You, (like me) should have the ability to work out how to schedule an easy post, readily and without instruction.
Scheduling is simple with Agorapulse! I can.
- Publish immediately
- Queue my post (more of this later)
- Schedule the article later on for time and a particular date.
It’s also easy to schedule exactly the Exact Same post to Head out on different platforms, on different occasions, while being optimised for those platforms (changing the text or image size).
1 feature I particularly like is the capability to Type”@” and the name of the consumer and Agorapulse will bring up the probable accounts you can pick from on Twitter and Facebook. See Agorapulse suggests extra accounts once I start entering their company name.
This helps you to tag profiles and pages quickly And saves you time looking to add.
You could schedule to LinkedIn.
Easily print to LinkedIn with Agorapulse
We’ll get to Instagram at a minute, but for today, Please be aware that publishing your articles and scheduling in advance on Agorapulse is easy! And as I said, it is also possible to now auto-post to Instagram using Agorapulse since they are an official partner and also have access to this new feature via Instagram’s API.
Oh and they have a pretty slick calendar view So you are able to see all of your posts ready to go across all the programs.
And it’s colour coded for people like me who want That additional amount of visual organisation. Winning!
There’s nothing better than seeing this.
This is what I see on a regular basis with Agorapulse.
Unlike some other social media management applications, Agorapulse mentions and has only one pillar for me to react to notifications.
To me, that is”one job” to complete every day. And it’s really almost enjoyable to clear out my inbox.
It is concentrated, it is easy and it is easy to Use, so you won’t miss a mention!
- Your accounts Twitter, Facebook, LinkedIn, and Instagram.
- Your inbox (where all the articles you will need to review or respond to are available ). Your inbox items are highlighted as things.
- Tabs for Fans, Publishing, Listening and Followers, and Reports.
- An area for engagement in which you respond and engage via retweets likes or replies.
You can also click on a user’s profile to expand it. You’ll then see all the info that you want — right within Agorapulse (like any previous interactions).
Expand a user profile to realize your history!
Just one click and you can see if You’ve Got a History with the conversations and the user you have had before. This means you may provide the ideal people the ideal care at the right time.
Let’s break this down a little more…
I DMs I have and can certainly see how many cites Inside my inbox. When I am looking at this tweet from Ravi, I can see just how many tweets that I must review and that I can review or respond to his conversation. It is the exact same for other channels that are societal — your entire participation is in one area.
Never skip a mention in your inbox!
I know, I know, my inbox Is not empty in this screenshot. When I’ve finished writing this article, but it will be! I don’t always get to tune zero every day but I get there often enough to LOVE that”Congratulations” display!
It’s easy to inspect all of your mentions. You can Filter by cite or message type as follows.
Then review the articles you’ve replied to or dealt with. Once a post is replied to by you, it is automatically marked as reviewed.
Or you simply click on a post replying.
In the following case from Nicky, I could choose To answer (or answer from DM), review the post, delegate it for somebody else (more of that later), retweet it or”like” the article — all from within precisely the same dashboard place on Agorapulse.
Choose how the mention process or will participate or message.
If I switch to Instagram, by Way of Example, it’s similar. I am able to see my recent engagement all, I see more info or can expand on articles. I can follow and unfollow. Social Media Community Management Tools
Change between accounts and programs to Keep up with participation!
Being able to see your comments ALL are handy on In which you usually can find the last 50 mentions on your own feed. It’s not possible to maintain with mentions, In case you have a large number of followers. Agorapulse alters all that which is huge for influencers and brands.
Excited? You Can now engage your with ALL Mentions, even if you are getting to them.
And I could also participate by Switching to Facebook as well.
Note. You can engage on Facebook, Twitter, Instagram and YouTube but not LinkedIn at this point (you can just print to LinkedIn.
Agorapulse keeps my engagement in one place all.
Ahhhh, exhale and pour yourself a glass of wine!
Get To Know Your Finest Advocates
When it comes to social media it is not about Collecting followers. It is about participating with them.
As I shared above, Agorapulse enables me to Easily track and engage with my best advocates employing the”Fans and Followers” feature. From within your Twitter account, you click on”Fans and Followers” then filter your search under”All”,”Favorites” or”Top” users as per below.
In this scenario I searched on my top 100 users below “TOP”.
With favorites you can add a star to “favorite” folks that you would like to follow closely in Agorapulse. In this manner, you have their articles easily accessible in their very own thread! It’s easy to engage with them and retweet their articles!
You see positions for the following in just About each profile perspective on Agorapulse.
- Engaged — the person has said you (directly, or via a reply to a dialogue ) or delivered you a DM.
- Ambassador — this person has retweeted you or posted links to your website.
- Influencer — this individual is often retweeted (over 20 times during the last 30 days).
In the case of Nicky, she is all 3 with regard to my @sociallysorted Twitter accounts. Nicky is somebody I should be participating with (and I do!) .
On this, Facebook Function shows you who’s said your webpage, and how many times they’ve enjoyed and commented or delivered a message, in addition to their last interaction with you. You can prohibit them from your page from inside Agorapulse, although I expect that happens rarely!
On Instagram you Will see who has left comments their followers/followed that is total counts and you can follow or unfollow from inside Agorapulse.
These metrics give you a clear picture of who Follows you, promotes you and participates with you the maximum.
- Setup custom groups of followers inside Agorapulse’s dashboard
- Search on all their interactions
- Search in their own messages, and
- Add private notes.
When you have All This info you can use It to take part in positive communication with those individuals — perhaps reach out to thank them surprise and delight them in some way! Social Media Community Management Tools
Advanced Monitoring, Reviews And search
Consider Agorapulse as your own Private private investigator. It’s possible to use the Tracking function on Instagram to.
- Perform hashtag searches.
- Location that is perform hunts.
What is so great? It opens up a whole new World of possibility for locating (and linking ) talks about any topic you like (like your manufacturer ).
The Capacity for location-based businesses is huge Especially tourism.
When it comes To reports, Agorapulse actually shines. With one click you can create a report that’s easy to decode and easy to create. Ideal for showing clients!
Agorapulse Reports enable you to break your Audience sense.
The reports can also help you locate a range Information including.
- Your best performing articles (ie posts, tweets etc) based on participation and attain
- Development metrics over time. Agorapulse automatically compares metrics and gives you a quick reading re if a particular metric is increasing or decreasing over a time.
- Community management data such as reaction time and response rate
- Benchmarking your Facebook Page against competitors
Your material is easily analysed and Introduced in report form. You may even download it as a csv file to show it to that the people/clients/team that must see the most.
For social media managers and agencies this is Enormous, as it allows you to supply your clientele with information.
It is also possible to have a peek!
Nearly everybody I know who uses Agorapulse to get Social media management raves about the accounts. They’re fairly particular;o-RRB-
Moderation On Autopilot — Say Goodbye To Spam!
This function is like Paradise to me. Agorapulse describes it as being able to”tag, bookmark, hide, delete or delegate content… while you sleep”. All by using Moderation Rules.
I like this role on Twitter, in which the Auto-thankyous, Auto-engagements and Auto-DMs push me bat-shizz crazy.
With Agorapulse I can deal with them in 2 Ways.
- So that I don’t see most of them in the first place I will filter my DMs. This is where the magic happens. You can set up filters to weed out”many” of those lousy DMs. Not all (sigh) but most.
- I can filter my feed by Mentions or even DMs. I usually go to DMs and clean them out. To be fair I get so many DMs that are spam nowadays, it is hard not to overlook the excellent ones. Auto DMs have made DMs useless to me, which is a true shame.
Moderation and filtering works for all account Types but I mainly use it for Twitter to”mark as reviewed” all the Auto DMs that come through saying”thanks to after”.
It filters out The auto-DMs, and yes I’m sad that it grabs some real ones as well, however you have to choose your battles!
And the moderation principles are not about spam. You can use them in several ways to
- Filter out articles to be responded to — on any stage. You wish to have of the posts featuring a hashtag that is specific to be tagged in a certain manner — so you can respond to them.
- Filter out those individuals that are SUPER and post all the time you don’t have to see every Tweet at Agorapulse — just repond to them sometimes or natively in Twitter.
- So it is possible to categorize create customized tags for remarks and tweets and research on them!
- Create custom searches for key words which you need to monitor
- If you’ve got one of the”large” amount accounts (greatest for smaller agencies) you’ll have posts delegated to a group member (see 11 below).
Basically the moderation function is another Bonus motive to think about Agorapulse for social media direction.
A Killer Mobile App
If you are around and out And you will need to clean your inbox, the Agorapulse app is.
It is accessible on it is and iOS and Android super slick to use. I often prefer to use the program vs desktop to process my inbox since it’s really easy to review and procedure messages and mentions. Social Media Community Management Tools
Agorapulse’s queue feature allows you to publish Your content onto a repeated, evergreen basis utilizing intelligent categories — much like the manner in which Meet Edgar allows you to set posts to be scheduled at particular times of day based on particular categories. It is used by me to Facebook and Twitter.
If you are using a tool and want to Cut costs, then contemplate Agorapulse’s evergreen content feature instead (and you get the bonus of all the additional Agorapulse attributes ).
Here are a Couple of things Agorapulse for content that is replicated.
Setting Your Queue Categories Up Is Super Easy.
With Agorapulse title and it easy to set up Your queue add your program to get articles to be published on, and catogories. Then the process of adding content is intuitive. As you can see, it is a slick dashboard (the consumer experience is awesome).
Firstly, you need to name and set up your articles Classes (all colour-coded and ready for action!) .
Setting up your categories is easy… and color-coded!
When You’ve set up your classes, all you have to Do is add times like this, to the program.
Then I need to include awesome content to each of the category queues!
Easily Preview Content For Each Social Network.
Agorapulse gives You a preview of the post, to explain to you how it will look on the newsfeed of the platform when you publish it, you choose.
Pick to Schedule your articles or include every article to the Queue of your selection. This part is easy as you set your queue up in Measure one. Your Queue, full of articles (and prepared to go) will look something like this.
After a post is published, It Is Going to return to the Bottom of the queue, waiting to be queued.
Aside from utilizing the queue function for repeated Content, you can even decide to .
- Add a post to the schedule as usual or
- Replicate your article a certain number of times (when you do this you may set the minimum amount of days between repetitions of the post). Note that you can do this to get Facebook but you need to know about the Twitter rules from content — see below.
You Can Pause The Queue (Quickly, And At Any Time).
I Really like That Agorapulse has added a pause button. When a disaster is or for any reason it is not great time to post, you can easily pause the queue.
Perhaps you need to pause a queue of articles At Christmas… it’s simple with the pause button!
Meet it had been something and Edgar includes a pause button That I actually wanted to see in almost any tool which I opted to replace it with. I asked Agorapulse to include one and they did (they constantly listen never be afraid to mention suggestions or provide feedback!) .
Utilize The Queue Function
The function can be for announcing useful Events like a Facebook Live (if you hold them on a weekly or regular basis). Share your articles that needs to go out each week at a certain time of the week in a queue. I would recommend a bit varies the articles to keep the content fresh and.
Twitter And Agorapulse
Twitter posted about fresh Guidelines or”rules” for repeated or duplicate content in February 2018. You can read about it here.
The rules are not Actually fresh as addressed in this informative article by Agorapulse’s CEO Emeric Ernoult. It is just that they are currently making a point of saying they’ll enforce them.
Basically this imply that we can Post substantially similar or equal articles to numerous accounts. This also applies to replicate content.
Let us take a look Twitter with Agorapulse whilst complying with the rules, so the rules are complied with by you once you draft a picture similar to you to post to Twitter.
Note that you can choose to schedule or queue Your article to Twitter. Here’s where we need to consider Twitter’s principles and comply with them. You can do this a couple ways with Agorapulse.
Agorapulse Blocks Ability To Post Duplicate Content To Twitter Accounts
If you look closely In the picture above, you will realize that Agorapulse blocks my ability to post replicate content to more than one of my Twitter accounts. The instrument recognises that I’m submitting to Twitter! This helps make sure I adhere to Twitter’s guidelines.
Content Demo Tips
This is the way I use Agorapulse to save loads of Time and stay from Twitter Jail. With Agorapulse, you now have two options for repeating a hyperlink.
- You can opt to Schedule your post once (or more than once if you vary it). Just put in your post, to do so, then pick the time and date you want it to head out at. If it will be published more than once, you’ll need to edit the repeated or duplicate tweets so that they’re not”duplicate” content. A lot of that is below.
- More than once with variations or It is possible to choose to Queue your post once. Agorapulse advocates this. When you’re queueing articles for Twitter, be certain you don’t select the option to”re-queue multiple times.” You can still use this attribute for some other platforms, however this is where you would wind up in violation of the rules of Twitter. When I decide to do it this way, I make sure it’s a special place, then add it on the top or bottom of the queue (ie I choose”queue alongside” or”queue last”).
I also use Advanced Scheduling to Write one tweet, and set that tweet. Below, I have set it to article no more often than every 7 Days, as well as 6 repetitions. Don’t forget to edit the repeats!
I can see once I schedule the 6 x repeats Those articles in my schedule. I’d go straight in and change them to emojis new text, pictures or hashtags. Do this quickly — don’t do it later or you may forget.
Note. It is If the connection remains the same when you edit your articles ok. It’s the text that you have to change each time.
I had been utilizing Advanced Scheduling in this manner For a little while today to post new content — well before the new”rules” have been announced. I like to mix up this and it is better for involvement.
Do not forget Bulk Upload! Agorapulse also allows you to upload around a 100 pieces of content using a CSV file. This also can include content and includes your photos! You might also use this save hours and to curate articles from different sites!
What is Coming For Queued Content?
The team at Agorapulse is working on a Tool to produce the variations of tweets easier for people, therefore we can get content out and play fine with Twitter. This will be new functionality that will enable us to replicate our tweet variations quickly — all in the one simple interface. I’m awaiting it. I’m convinced it’s going to be a timesaver! Social Media Community Management Tools
Team Communication and Delegation
As easy as Agorapulse would be to utilize, you Don’t need to do all the checking and involvement yourself… It’s a fantasy for delegation.
If you are a member of Agorapulse’s Large level Account (starting at $199 per month), then you can upgrade to staff approval whereby you can assign tasks and approve messages across multiple staff members.
This is GREAT for customer support brilliance.
If you are a team, this attribute is a good One to update to.
Oh and guess what? Teamwork and comments happens in Real time. If Joe and Jess are online at the exact same time working on precisely the account, there won’t be double-up. It is possible to see exactly what your team is currently doing in real time.
Posting To Instagram
Agorapulse is A proud spouse that is Instagram. This also means that they are one of the very first tools to acquire access to Instagram’s API to allow!
In Case You Have one of the Company accounts with Agorapulse you can into Instagram. This means that you can now organize your content beforehand and click to post in your telephone when you are ready OR you can auto article.
Make sure that you don’t forget to engage if You autopost….posting is just a part of this procedure. You need to follow up on comments and answers.
I Think That Agorapulse is the tool Provides both scheduling and auto-scheduling to Instagram in addition to monitoring and reporting… so it’s a win-win-win if you’ve got a company account. Instagram tools that give you testimonials are a distinct fee!
All you need To do is.
- Download the Agorapulse program and hook your Instagram account .
- On Your program or background , schedule your Instagram post (add picture and caption) then program the time and date that you need to print it. You can choose to switch on Auto-scheduling or you’ll be able to use the app to link through to Instagram and place the picture.
- When it’s time to post if you post will receive a notification via your cellular program. Just click”Publish” and you will be changed through to the Instagram app.
- Article as you would normally on Instagram. Your copy/description is going to be duplicated and you need to paste it into the Instagram program. Check you are ready to go and you have hashtags added as necessary!
Again, I am impressed that Agorapulse has Added another feature that would require us to utilize a tool and the attribute makes it even better. Bringing these tools saves time AND money and is a reason why I love Agorapulse for Social Media Management.
Responding To Ad Remarks
Here is where we get to Some attributes that are for the degree of membership Agorapulse.
The capability to respond to ad comments Begins at Medium Level of Membership (starting at $99 per month)
With opinions on ads is difficult for keeping up Both Facebook and Instagram advertisements. Agorapulse allows you to view them and engage with them and pulls in the ad comments to your own inbox.
If you know what it is like to keep up and run ads With the remarks (such as the spam), then you will know that this purpose is bliss for advertising managers and page admins. Bliss. Social Media Community Management Tools
Bonus Free Tools
You can take Advantage of those free tools on their website.
- A Facebook Page Barometer — also to test your own engagement, and to see how well your fan fares from the peers.
- A Twitter Analytics Report Card — to compare multiple webpages accounts, see how you perform against the competition and quantify your Twitter performance, right now
If you want one Reason to check out Agorapulse here it is.
It is affordable.
They have some of the pricing of some of the Social media management applications.
Prices begin at $49 each Month for small/solo companies with costs for large, medium and enterprise businesses. You can discover more about pricing here.
I have A hunch that once you check out Agorapulse for social media direction, try A number of their tools and choose the free trial to get a spin, you’ll be hooked as I am.