Posts Tagged “topspin”

There’s been a lot of hand-wringing ever since this whole Internets thing started to pick up steam in the music industry. Namely, the recording industry has been fretting over what to do, and how to monetize this whole digital thing.

Ed note: The recording industry is a piece of the music industry – if you’re confused, go look here.

At first the Internets didn’t affect CD sales enough to actually bother anyone, so the strategy was “ignore, ignore, ignore”. The RIAA got all put bull and started bringing people to court over illegal downloading, screaming that the people who were doing the illegal downloading (or rather, sharing songs for others to illegally download) were  responsible for the current state of the recording industry.

Jump forward a few years and nothing really changed. The recording industry was still for the most part refusing to provide legal options to people who wanted to download music, so the public was still downloading illegally, delivering the Internets equivalent of a middle finger to the big bad RIAA, as well as the recording industry.

Then iTunes happened. Suddenly there was a very popular was to legally download music, and people started doing so. Voila, problem not yet solved, but hey – it was a start.

The thing is, the recording industry and the RIAA were now playing two sides, so to speak.  They were getting the revenues from the iTunes downloads, yet still screaming and suing.  The theme as it appeared to consumers was “You’re consuming music in the way you want to, and we’re starting to allow you to do that, but we really want our old way back as we made more money, so we’re still going to whine and complain.”

Businesses have to make money, I get it. Everyone gets it.

What many companies in the recording industry fail to realize though, is that their refusal to innovate and adopt new technologies was effectively a huge middle finger in the face of the consumer. That pissed consumers off.

At the end of the day the consumer wants the music – and we don’t necessarily care about the medium it comes on.  The limitation of choice is what really pisses people off, and that was a choice made by inaction within the recording industry.

Hello to a problem the recording industry helped create.

So today I ran across his gem of a quote on brand dna, and it got me thinking.

“I think records were just a little bubble through time and those who made a living from them for a while were lucky.

There is no reason why anyone should have made so much money from selling records except that everything was right for this period of time.

I always knew it would run out sooner or later. It couldn’t last, and now it’s running out. I don’t particularly care that it is and like the way things are going.

The record age was just a blip. It was a bit like if you had a source of whale blubber in the 1840s and it could be used as fuel.

Before gas came along, if you traded in whale blubber, you were the richest man on Earth.

Then gas came along and you’d be stuck with your whale blubber. Sorry mate – history’s moving along.

Recorded music equals whale blubber. Eventually, something else will replace it.”

The quote started me thinking about everything I wrote above. How if the THING you trade or sell suddenly is made obsolete, you need to figure out a new thing, a new product, or in this case, a new transportation method (from CDs to fiber optic cables).

Directly below the article was an “Open Letter from OK Go, Regarding Non-Embeddable YouTube Videos”.

Do yourself a favor and go read the entire article. It will take you a few minutes, but the letter is wonderfully written and really shows the evolution and struggle of many to monetize this whole Internets thing, while still delivering what fans want.

I’ve included a few excerpts below (emphasis mine), but really, you should go and read the entire article.

Believe us, we want you to pass our videos around more than you do, but, crazy as it may seem, it’s now far harder for bands to make videos accessible online than it was four years ago

The label fronts the money for us to make recordings – for this album they paid for us to spend a few months with one of the world’s best producers in a converted barn in Amish country wringing our souls and playing tympani and twiddling knobs – and they put up most of the cash that it takes to distribute and promote our albums, including the costs of pressing CDs, advertising, and making videos. We make our videos ourselves, and we keep them dirt cheap, but still, it all adds up, and it adds up to a great deal more than we have in our bank account, which is why we have a record label in the first place.

Let’s take a wider view for a second. What we’re really talking about here is the shift in the way we think about music. We’re stuck between two worlds: the world of ten years ago, where music was privately owned in discreet little chunks (CDs), and a new one that seems to be emerging, where music is universally publicly accessible. The thing is, only one of these worlds has a (somewhat) stable system in place for funding music and all of its associated nuts-and-bolts logistics, and, even if it were possible, none of us would willingly return to that world. Aside from the smug assholes who ran labels, who’d want a system where a handful of corporate overlords shove crap down our throats? All the same, if music is going to be more than a hobby, someone, literally, has to pay the piper. So we’ve got this ridiculous situation where the machinery of the old system is frantically trying to contort and reshape and rewire itself to run without actually selling music. It’s like a car trying to figure out how to run without gas, or a fish trying to learn to breath air.

So, for now, here’s the bottom line: EMI won’t let us let you embed our YouTube videos. It’s a decision that bums us out. We’ve argued with them a lot about it, but we also understand why they’re doing it. They’re aware that their rules make it harder for people to watch and share our videos, but, while our duty is to our music and our fans, theirs is to their shareholders, and they believe they’re doing the right thing.

Let me say it again – go read the entire article.

OK Go (or Gizmodo, I’m not sure which) then included the Vimeo video you can see below, and me being a blogger of course put it on this very blog (I dig the song and love the video, so go forth and view).

OK Go – This Too Shall Pass from OK Go on Vimeo.

What’s the conclusion? Well, I’d say right now we’re all in agreement on something at least. There’s far less money to be made from selling CD’s then there was 10 years ago, or even 5 years ago. This Internets thing has thrown a major wrench in the recording industry operations, and labels are suffering.

Is there a solution? That remains to be seen. Companies like Topspin TuneCore, Involver, Kickstarter, ArtistData and others are coming out and helping artists (and labels!) better manage things in this whole Internet-driven economy, but these companies are still few and far between in the grand scheme of things. It’s progress, but is it the solution? I don’t think it is, at least not yet.

I’d love to hear your thoughts on things. Do you still buy CD’s? Do you download music from legal online sources? What trends do you see (for better or worse) in the recording industry??

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Ian Rogers (CEO of Topspin Media, another company I have a crush on) posted a brilliant article yesterday about how a band he’s co-managing (Get Busy Committee) is marketing and releasing their newest album, Uzi Does It.

You should read the full article here.

If you’re slightly lazy, I’ve taken a few excerpts from the original post (emphasis mine).

At Topspin we generally talk about three stages of development:

  1. Creating awareness
  2. Making connections
  3. Monetizing

We sometimes hear artists complain: “Dammit! I’m not selling anything!” Usually it’s a result of skipping straight to #3 above and not concentrating enough on #1 and #2. Consumers have an unlimited number of places to spend their time and money today. How are you getting in front of them? It is not a build-it-and-they-will-come world. How many you will sell is a small (and relatively consistent) percentage of how many people you have looking at a buy button. More impressions equals more sales, and most importantly none equals zero. If you have a very small number of fans (as we did, starting with zero emails, zero Facebook fans, zero Twitter followers, and just a handful of MySpace friends) IMHO you start by creating awareness and connecting with folks, not concentrating solely on selling.

The object was to make the site:

  1. Home base. The top SEO result for “Get Busy Committee” and anything else related to the band.
  2. Vibrant. It should update with the latest information about Get Busy Committee with very little effort, from a variety of sources. Furthermore, we weren’t going to spend time or money building any of these tools from scratch. We integrated WordPress and Twitter to make sure it was easy to update with long or short-form updates (respectively) easily.
  3. A fan acquisition tool. The site should be sticky like fly-paper. If you visit the site you should have an incentive to leave behind your email address, follow GBC on Twitter, become a fan on Facebook, a friend on MySpace, friend on Flickr, subscriber on YouTube, or subscribe via RSS. We may only get one chance to make a connection with you. We don’t want you to bounce in and bounce out without granting us permission to reach out to you later with an update.
  4. A tool for fans to create other fans. Every page of the site is instrumented with simple ways to share on Facebook and Twitter, and feedback for having done so either in the form of a counter or free music for having done so. We want it to not only be easy to spread the word but for you to be recognized for having done so.
  5. A place to convert at whatever level of fan you happen to be. Never heard of Get Busy Committee? No problem, you can stream the record or download a few songs for free. Super fan? How about the T-Shirt/USB Flash Drive combo for $55? Somewhere in between? No worries. We have something for you.
  6. Useful. If you’re a college radio DJ who needs a clean version to play on your show or a beatmeister who wants an acapella to remix that should be easy to find. If you’re a blogger writing about the band there should be a special page for you, even if it’s not linked from the front page. Anything you email to people regularly should be on the site and easily linked to.

Once we had the site up and running, we needed to create some awareness. We did a few simple things to bootstrap those first few views:

  1. Created a unique product. By creating the Uzi-shaped USB we had a hook, something people could talk about.
  2. Leaked some music. We took two songs from the album and made them available for download in return for an email address from GetBusyCommittee.com, and available for streaming on MySpace, Facebook, iMeem, Last.fm, YouTube, and iLike.
  3. Told the world. We worked every source we had to get the word out, Twitter, MySpace, Facebook, email, blogs, friends, family, etc. We even bought a few Facebook and Google ads (more on that in a later post).

We started with a range of products, things we’d buy ourselves if we were fans:

  1. A cheap digital download. $6 gets you the whole album in high-quality 320kbps MP3, CD-quality FLAC, or CD-quality Apple Lossless format.
  2. An inexpensive CD with an immediate digital download. Buy the CD, download now. CDs printed on-demand by our friends at Kufala. Oh and the shrink-wrap is smokeable so every CD comes with free rolling papers.
  3. An Uzi-shaped USB flash drive and an immediate digital download. This was the most difficult piece but also the linchpin. We had to get this sourced by a company that deals directly with manufacturers in China and had to spend money up-front to buy a few hundred. To be honest I was very reticent to spend the money. But since these have constituted about 40% of our sales at a good price point as well as garnered us the most attention it was certainly money well spent. We’re already about 50% sold through our order, which is completely unexpected for me.
  4. High-quality t-shirts added to any of the above. We partnered with street wear company True Love & False Idols to do a high-quality shirt. They’re fashion-quality and fashion-priced and as a result we aren’t selling a ton of them on the site just yet (they’re also not merchandised particularly well at the moment, I plan to correct that later in the cycle). But also as a result we have interest with some great retail outlets such as Suru LA, who will be selling an exclusive version of the shirt along with a CD starting this week.

When people talk about what Trent Reznor did with Ghosts they always mention the 2500 $300 box sets he sold but rarely do they mention what is perhaps the most genius concept he introduced with that offer: the price point of FREE. What Trent really did was look his fans in the eye and ask them, “So, how big a fan are you?” But he also acknowledged that “not that big” or “I dunno yet” was a perfectly valid response by saying, “if you’d prefer to spend nothing, I have a package for you, it’s half the album.”

I really can’t say how much this post hits the proverbial nail on the head. Ian (and Topspin) GET IT. They GET that music isn’t just “put my shit out there for people to buy, flood the airwaves with my song over and over again, plaster banner ads and billboards anywhere my ad budget will allow and see the money roll in”.

They GET that it’s about connection with fans.

They GET that music is about that relationship.

They GET that it has to be sustainable – you have to end up selling shit (who knew!)!!

I also ran across a great interview with Ian, conducted by Wired. Check it out:

NARM 2009 Keynote Interview With Ian Rogers from NARM on Vimeo.

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