Whatever Happened to Email?

by Katie Morse

There’s a lot of talk these days about MySpace, Facebook, Twitter and other social networks.  What isn’t often discussed (or to be honest, thought about, if you’re an artist) is the data ownership aspect of each of these networks. A lot of artists have moved away from email marketing and towards social marketing – and as a result, not as much focus is placed on building and maintaining a healthy email list.

Preferences Change Over Time

As an artist, your music will evolve over time. Your fan base will hopefully grow with you, but in order to help that growth, you need a consistent way to connect with your fans.  Five years ago, they were on MySpace.  Today, they’re most likely on Facebook, and some are on Twitter.

What hasn’t changed is their love of your music. What has changed is the tools they use to communicate with each other online.

You’re probably on all of the networks they participate in already. You have a MySpace Music page, a Facebook Fan page, and a Twitter handle.

Great and fabulous.

What happens if MySpace, Facebook and Twitter all shut down – tomorrow?

Do you have any way to reach out to your fans left, or did your options just disappear?

For most of you out there, your options just went out the window.

It’s great to connect with your fans where they already exist online, but this shouldn’t be your only way of connecting with them.  As an artist, you need to own your audience, or at least, know their email address!

Here are some easy ways to start your email list:

Put a “sign up for our email” prompt on every page you have – Many tools are free (like MailChimp, for example) and provide the ability to create a form. Look, ma, it’s automated and organized!

Have an email sign-up sheet at the door of every gig – Go old school and collect email/mailing addresses and other information by hand. They’re coming to your show, obviously they’re interested!

Create a website and (you guessed it), put a “Sign up for our email” prompt on every page – Web hosting services can be fairly cheap, and there are many free systems out there (like WordPress, which I use), to help you create and maintain a site, even if you don’t know anything about designing a website.

If you get into a conversation with someone and take it private (DM’s, Facebook Messages, etc), send them your email and invite them to continue the conversation via email.

Include your email/website address on everything – videos, flyers, your website, business cards, etc.

Most importantly – make it WORTH your fans time to sign up for your emails. I’ll cover how to effectively email them in a further post, but start thinking about the emails you like reading, keeping in mind the marketing emails you always look out for.

Do you have any more ideas about how to build your email list? Any success stories to share? The comments are yours – so leave ‘em!

  • http://www.sacriliciousmarketing.com/ REBlogGirl

    Seriously, this is very good advice. I can't tell you how many bands I work with that completely FAIL in the call to action side of things. Musicians are generally too creative to consider what they really want fans to do outside of listen to the music. But they have to remember thier bread and butter is getting fans to act either by buying their music/merchandise or attending their shows and email is still the best possible way to keep fans in the loop for upcoming shows and new products.

    Here are some stats on email and web design – a graphical image is 10 times more likely to get clicked than a textual link – so email mailing lists need to be graphical buttons and should be towards the top right of the page. I'm also a really big fan of integrating Facebook fan pages into the email offering for smaller bands – it helps them prove engaged fan base to labels.

    Right on, Katie!

  • http://www.NathanRichie.com Nathan Richie

    Great post and topic!

    I listened to Greg Cangialosi of Blue Sky Factory speak at the SoFresh conference about the importance of integrating email campaigns into the new emerging Social Media landscape. His position was eye-opening; email is the currency of all of the platforms out here. You can't do anything or sign up for any of them without an email address.

    Coming from an old school “database mining” mentality I agree that it's important to cultivate your fans and have a way to get in touch with them. It also allows you the ability to query your fans for the ole' “divide and conquer” exercise to recognize and fuel active tribes (as they call them now) and their interests.

    We keep hearing arguments about opt-out and click rates in email marketing. As Social Media and new platforms emerge (i.e.: GoogleWave), will the fans see the need to sign up for “pertinent” notices in their “in” box or will RSS feeds, fan-to-fan sharing and the ease of a Google search, suffice? Stay tuned.

    I have to believe at this point of the 2.0 movement that if Facebook, Twitter or Myspace were to cease to exist, between a bands basic website presence, blogs and organically formed communities by the fans, there will continue to be a lifeline for the bands to communicate with the fans. Not to mention, the true fans will seek the band out – not the other way around. You can more or less see this currently taking place on Twitter and Facebook where fans are more active than the artists themselves…thus the community.

  • http://topsy.com/tb/bit.ly/71nX7b Tweets that mention A Short Girl Living in a Tall City » Whatever Happened to Email? — Topsy.com

    [...] This post was mentioned on Twitter by Mary McKnight, Katie Morse. Katie Morse said: On Music and Marketing (sometimes more): Whatever Happened to Email? http://bit.ly/71nX7b [...]

    [WORDPRESS HASHCASH] The comment’s server IP (208.74.66.43) doesn’t match the comment’s URL host IP (74.112.128.10) and so is spam.

  • http://GoGladiator.com/blog/ HarrisonPainter

    The #1 mistake I clean up for new clients is their lack of email integration. Facebook mail and Twitter DM is not as effective as email, not even in the same ballpark. Social Media platforms WILL come and go, but email is here to stay!

    As much as I love Twitter, it is not the answer, just another tool to move traffic to where it matters, YOUR OPT-IN LIST! A 100K person email list is profitable, 100K followers on Twitter is a spam riddled mess of noise pollution and engagement confusion!

    LOVE IT!

  • http://candidkatie.com Katie Morse

    Mary,

    I can ALWAYS count on you to contribute some quality insights coupled with “see, told you so” stats. I love it!

  • http://candidkatie.com Katie Morse

    I agree, but some bands (usually the “up and comers”) are delaying launching a website, or launching a blog because of tools like Facebook, Twitter and MySpace.

    Greg Cangialosi is one of those brilliant speakers who creates those “ah hah” moments for those listening (me included!) – he's right, email IS still the standard currency of social media.

  • http://candidkatie.com Katie Morse

    Wow – great to hear that my thoughts resonate “in the trenches”. Do you have any generic stats about how you've helped artists solve this problem and the results they've seen, or perhaps a few more tips to add for people to keep in mind?

  • http://www.ubervu.com/conversations/candidkatie.com/2009/11/30/whatever-happened-to-email/ uberVU – social comments

    Social comments and analytics for this post…

    This post was mentioned on Twitter by misskatiemo: On Music and Marketing (sometimes more): Whatever Happened to Email? http://bit.ly/71nX7b...

    [WORDPRESS HASHCASH] The comment’s server IP (67.202.32.232) doesn’t match the comment’s URL host IP (174.129.41.174) and so is spam.

  • http://dubfiler.com Corey

    Have your label invite their subscribers to follow you. Don't just have a list at the door of your show – announce it and ask people for their email addresses. Email everyone who buys your album, thank them, and ask them to join your list, offering free goodies. In fact offer that to everyone all the time. That's the incentive, like your last point.

  • http://dubfiler.com Corey

    Have your label invite their subscribers to follow you. Don't just have a list at the door of your show – announce it and ask people for their email addresses. Email everyone who buys your album, thank them, and ask them to join your list, offering free goodies. In fact offer that to everyone all the time. That's the incentive, like your last point.

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